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Forums    February 6, 2012
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Ordering TradersStudio
Last Post 10-06-2009 08:46 AM by mur ang. 2 Replies.
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Leonard Matei
New Member
New Member
Posts:3

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08-24-2009 04:01 PM

    Hi TradersStudio-team,

    on the 16th I have ordered TradersStudio with different Addins etc. and received an automatic invoice.

    Last week I asked under Sales@TradersStudio.com when I can expect my order by mail.

    Unfortunately I have no response at all. Tryed to call up the Sales Dept. did not work either because

    there is apparently a blocked phone number, which is not true.

    Probably there is a technical issue because I'm calling from abroad.

     

    It would be very kind of you if you can contact me concerning my order.

     

    best regards

    fibonacci

    Leonard Matei
    New Member
    New Member
    Posts:3

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    09-28-2009 03:45 PM

    OK, now I got the stuff.

    Some weeks ago I have requested an activation key and I still haven't a response yet.

    I sent today the second request.

    BTW when changing computers, can I have a new key in case I would use 2 keys at a time?

    Thank you

    fibonacci

     

    mur ang
    Advanced Member
    Advanced Member
    Posts:525

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    10-06-2009 08:46 AM

    We get many requests for keys per day and do answer them all. I have been out of town for the past week or so and will be back Friday.  What is your E-Mail. Sometimes E-Mails get spammed either from our side or yours. We always answer key requests.

     

    Did you send us the hardware fingerprint in your request since this is required.

    E-Mail me at Murray@TradersStudio.com. I will personally take care of any issues you have when I get back on Friday.

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